Delivery and Processing Charges (D&P)
Delivery and Processing is the charge for internet order processing, packaging and handling fee. Unless otherwise noted, your order should be processed and shipped within 5-7 business days after time of placing the order and receiving verification and acceptance.
We are shipping all orders within the USA via UPS ground service. If you want your merchandise shipped 2-3 day delivery or overnight, the charge will be higher. UPS has provided us with a price chart that is based on your zip code. The D & P fee will be calculated at check out.
All International Orders and Canada Orders will have additional charges. Duties and taxes will be the responsibility of the recipient. We will also utilize the services of Fed Ex where requested.
If you have any questions, please e-mail us at firstname.lastname@example.org
When you place your order, you are required to enter an email address during checkout, so please note that we will have an automatic auto responder to notify you about the order. If you still have additional questions, please email us from the Contact Us Page and we will respond.
Your order status is supplied by Joan Marie Classics. It represents the progress of your order between the time it is placed and the time it is shipped from our warehouse. Once the order leaves our facility UPS, the service provider, provides a tracking number and we will have it available for you when you access your Order-History on our website. Please Note - Order tracking may not be available for up to 48 hours after an item is shipped from our facility.